ESET Endpoint Security for macOS: Understanding Partial Protection Notifications

When installing ESET Endpoint Security for macOS on version 10.14 or later, you may encounter the 'Your computer is partially protected' notification. This article aims to provide insights into this notification and how to resolve it.

What Causes the Notification?

The 'Your computer is partially protected' notification appears when your device is not fully enrolled in a Mobile Device Management (MDM) server. To deploy configuration profiles, including kernel extensions and full disk access, your device must be enrolled with an MDM server like Jamf.

Resolving the Issue: Enabling Kernel Extensions and Full Disk Access

To remotely enable kernel extensions on your device, you need to enroll it with an MDM server. Additionally, for macOS 10.14 and later, you must enable full disk access on targeted computers. Consult Apple's documentation on System Integrity Protection (SIP) for more information.

Manual Installation on macOS 10.13 or Later

When installing ESET Endpoint Security for macOS on version 10.13 or later, you need to manually allow the ESET kernel extensions. This is because these versions of macOS require user approval before loading new third-party kernel extensions.

Solution for macOS 11 (Big Sur)

In macOS 11, kernel extensions will no longer be supported in their current form. As a result, it's essential to follow this solution to allow the kernel extension:

* Allow System Extensions: Once you've installed ESET Endpoint Security for macOS on version 10.13 or later, allow System Extensions. This may require user approval.

Additional Tips

* On occasion, macOS may display multiple 'System Extension Blocked' notification windows. In such cases, ensure that only one notification window is displayed.

* Physical access to the client machine is required when accessing remotely. The Allow button is disabled in this scenario.

* If you've installed ESET Endpoint Security for macOS before upgrading your macOS version to 10.13, kernel extensions are allowed automatically, and no further action is needed from the user.

By understanding these notifications and following the steps outlined above, you can ensure that your device is fully protected with ESET Endpoint Security for macOS.

Eset endpoint security macos